Harley-Davidson Factories Are Now Silent
The memo author is John Dansby II, manufacturing vice-president, and things are as clear as it gets: “As you are aware, it is imperative that we improve our safety and first-time quality performance. Too many distractions and potential hazards still exist in the workplace that impact our performance every day.”
H-D officials claim that they believe music to be a distraction which impacts the quality of the work. Now, should they mentioned workers using headphones for listening to their fav music or radio programs, things would have been very simple: not being able to hear warning signals or fire alarms is indeed hazardous, but we're not buying the “music reduces quality” idea.
Music has been documented as being a good aid in most working situations, whereas we don't know about real statistics to support the H-D officials' claim and we can rightfully suspect that there are other things amiss in this case.
We can almost picture the the sad faces of guys who were used to do their job well while enjoying some music... they're not going to like this, and truly, we fail to see how unhappy workers can be more productive and proud of what they do. Funny how H-D promotes “rebel and free” and does the exact opposite.
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Try that same idea with 15 or 20 radios, all blasting diferent stations (depending on the person's taste) and you can easily see that it will be detrimental to a worker's concentration.