GM Recall Center Website Found to Give Misleading Search Results

As it happens, the National Highway Traffic Safety Administration is accusing General Motors for this feat after the federal agency learned a very worrying thing about the automaker's way of handling the 30 million strong recall crisis. If an owner of a recalled vehicle inputs the VIN in the search bar on the website, the GM Recall Center will show him a confirmation of the recall status only if the repair parts are available at that moment in time.

Wait, what? I was only trying to find out on www.recalls.gm.com if my 2011 model year Chevrolet Camaro has been recalled, not trying to find out if replacement parts are currently in stock. A statement from the NHTSA tells that some owners have likely been led to think that their Chevy Cobalts or Saturn Ions aren't part of a recall operation, which is a seriously bad thing if you ask us.

As every motorist in the United States would expect, the National Highway Traffic Safety Administration has told General Motors to fix its intentional (or unintentional) programming glitch as soon as possible. Moreover, GM has to contact previous users by IP and ask them to recheck their automobile's VIN.