Someone submitted a complaint to the National Highway Traffic Safety Administration and that was enough for the agency to open an investigation into Chrysler-made minivans. The man told in his complaint that the family hauler stalled out of the blue right after it was filled up with gasoline.
"My wife (with kids in the car) stalled on the highway… the danger was that she was on a turn and the steering wheel became impossible for her to turn in. This is a major safety issue, and my hope is that Chrysler makes good on a defective part," explains the man in his inquiry.
According to data collected by the agency, no less than eight other reports have been received, with each claiming unexpected stalling affecting Dodge Grand Caravan people carriers. For example, one plaintiff explains that he brought his vehicle to a dealership for inspection, but the service worker told him that the problem involves a check valve that's non-serviceable and not covered by warranty.
Moreover, the employee charged the minivan owner "over $750" to replace the entire fuel tank, including labor costs and all. The service technician explained to the minivan owner that the check valve malfunctions, which translated to liquid fuel getting into the evaporative line of the car if the vehicle's tank is filled up over a certain level. Props to the people over at the NHTSA for looking into the matter.
If investigators determine that the plaintiffs are right and this is a serious matter that could affect other Chrysler-developed minivans, the manufacturer will have to issue a safety recall that could affect 160,000 minivans from the 2007 model year onwards. Chrysler has stated that it's working together with the National Highway Traffic Safety Administration on this matter.
According to data collected by the agency, no less than eight other reports have been received, with each claiming unexpected stalling affecting Dodge Grand Caravan people carriers. For example, one plaintiff explains that he brought his vehicle to a dealership for inspection, but the service worker told him that the problem involves a check valve that's non-serviceable and not covered by warranty.
Moreover, the employee charged the minivan owner "over $750" to replace the entire fuel tank, including labor costs and all. The service technician explained to the minivan owner that the check valve malfunctions, which translated to liquid fuel getting into the evaporative line of the car if the vehicle's tank is filled up over a certain level. Props to the people over at the NHTSA for looking into the matter.
If investigators determine that the plaintiffs are right and this is a serious matter that could affect other Chrysler-developed minivans, the manufacturer will have to issue a safety recall that could affect 160,000 minivans from the 2007 model year onwards. Chrysler has stated that it's working together with the National Highway Traffic Safety Administration on this matter.